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HubSpot import error: "Failed to find record for associations"

You ran a multi-object import (for example contacts and companies in one file) and got Failed to find record for associations. Here is what HubSpot says it means, a free checker, and the steps we follow.

What the error means

HubSpot's import troubleshooting article lists this error for multi-object imports and gives the fix we quote in the steps below. The checker helps with the first part of that fix.

Source: HubSpot Knowledge Base, Review and troubleshoot record import errors, https://knowledge.hubspot.com/import-and-export/troubleshoot-import-errors (retrieved October 14, 2026). Check that page for the current wording before you re-import.

Check your CSV before you re-import

How we fix it

1. Open the file you imported and find the unique identifier column for each object (for example Email for contacts).
2. Run the file through the checker above on that column. Every repeated value is a row HubSpot may not be able to associate.
3. HubSpot's fix: confirm each unique identifier row in your spreadsheet contains a unique value.
4. If you ran an Update only import, HubSpot also says to confirm the unique identifier values exist in the CRM.
5. Fix the rows, then re-import only the corrected rows.

Row & Page is not affiliated with HubSpot or HighLevel. Example values on this page are fictional.